Privacy Policy

PERSONAL INFORMATION WE COLLECT

We may collect personal information about you from different sources. For instance, we may collect information directly from you, such as when you make a purchase on one of our websites or receive a gift or referral from a friend or family member. Additionally, we may collect information about your interactions with our websites or emails, such as when you visit our websites or open and click on emails we send you.

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web 

pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

INFORMATION WE PROCESS

In order to provide you with the best possible customer experience, we may collect certain information from you when you use our products or services. This includes basic contact information such as your name, address, email address, telephone number, and usernames or social media handles. Additionally, we may collect demographic information like your age, date of birth, sex, ethnicity, and gender.

In terms of commercial information, we may collect data about the products or services you have purchased or considered, as well as your preferences. This may include payment information such as your method of payment, payment card information (including payment card number, delivery address, and billing address). 

Furthermore, we may collect information about your online or network activity, including your interactions with our websites, mobile applications, digital properties, and advertisements. This may include information about your browsing and search history on our websites or mobile applications, as well as log file information like your browser type and webpages you visit. We may also collect geolocation information that can help identify your physical location, such as your GPS coordinates or the approximate location of your device.

Finally, we may use the information collected to make inferences about you and your preferences based on the data we have gathered. 

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

HOW WE SHARE YOUR PERSONAL INFORMATION 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to  respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights, respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

European Residents

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

California Residents 

As part of our business operations, we may collect and share your personal information with specific categories of third parties such as our brand and affiliates, service providers, and law enforcement or other governmental officials required or permitted by law. 

 We may provide you with several financial incentives, such as special offers and discounts, in exchange for your contact information and personal identifiers like your name and email address. By subscribing to our brand emails or other promotional offers, you agree to participate in a financial incentive program. However, you can choose to opt-out of the program at any time by unsubscribing from the brand emails you initially signed up for.

 You have the right to:

• Request deletion of personal information
• Exercise the right to correct inaccurate personal information
• Exercise the right to know what personal information is being collected
• Exercise the right to know what personal information is sold or shared and to whom
• Exercise the right to opt-out of sale or sharing of personal information
• Request the limit use and disclosure of sensitive personal information

To exercise any of the rights above, please email us at info@selectsscents.com subject 'Privacy Request'.

Colorado, Connecticut, and Virginia Residents

If you are a resident of Colorado, Connecticut, or Virginia, you have certain rights with respect to your personal information. You have the right to request access to, or correction or deletion of, your personal information, as well as the right to opt-out of the processing of your personal information for targeted advertising purposes or the sale of your personal information.

To exercise any of the rights above, please email us at info@selectsscents.com subject 'Privacy Request'.

Utah Residents

If you reside in Utah, you have certain rights with respect to your personal information. These include the right to request access to your personal information, request the deletion of any personal information you have provided to us, and to opt-out of the processing of your sensitive information. You also have the right to opt-out of the processing of your personal information for targeted advertising purposes or the sale of your personal information.

To exercise any of the rights above, please email us at info@selectsscents.com subject 'Privacy Request'.

DATA RETENTION

We only retain your personal information for as long as necessary to achieve the purposes outlined in this Privacy Policy. To determine the appropriate retention period, we take into account a variety of factors, including the reasons why we collected the information in the first place (such as providing you with our products and services), your marketing preferences, and your engagement with our brand. We also consider any applicable legal or regulatory requirements related to your personal information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@selectsscents.com.